Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out: A Day in a Life at Johnson Controls:

What you will do:

Provide and coordinate technical support for application engineering and proposal generation to Government National Accounts for major system sales. Systems to include large/complex integrated systems, IP video surveillance, networks, and large/complex card access systems (and others as required). Primarily responsible for head end configuration of servers, workstations, network switches, security device configuration, and security applications programming. This person will possess the technical skills to understand how solutions integrate and how to technically maneuver solutions through an IT process to facilitate these solutions. A good understanding of General Network Topology is desired.

How you will do it:

• Provide support to pre-sale engineering and sales teams to complete comprehensive scopes of work, equipment, and labor required to perform complex solutions.

• Ensures proper application of systems products to meet customer requirements and/or specifications.

• Ensures the use of JCI Policies and Procedures in all aspects of project preparation and implementation.

• Value engineers all project specifications with the aim of customer satisfaction and project profitability. Review equipment application, research outside options and ensure equipment compatibility. Value engineer a job and make recommendations for improvements.

• Evaluate and test latest security solutions in a test lab environment.

• Stage project head end systems in a lab environment to be shipped to the field for installation. This includes loading operating systems, sql, server redundancy, security hardening, network configuration, access control application installation and configuration, Video Management System installation and configuration, network configuration of cameras, controllers and appliances.

• Configure system integrations in a lab environment for product demonstrations and product shoot-outs.

• Perform systems training to end users and field teams.

• Work with Field Engineering and Field Operations teams to ensure proper application of systems products to meet customer requirements.

What we look for:

Required:

• Bachelor's Degree in Engineering and/or other related field equivalent experience.

• Minimum of three (5) years of technical support of electronic security, IT or related low voltage equipment.

• Proven ability to complete highly complex security integrations and configurations.

• Demonstrated ability to make decisions and ensure they are carried through.

• Proven support ability.

• Understanding of UL2050, DMP and Bosch intrusion panels.

• Understanding of FIPS 201-2, HSPD12 and FICAM solutions for Federal Government systems.

• Experience with one or more of the following access control systems: SoftwareHouse CCure 9000, LENEL Onguard, Identiv Hirsch

• Experience with one or more of the following video management systems and camera systems: American Dynamics, Victor, Genetec, Milestone, Exacq, Avigilon, Axis, Hanwha, Bosch.

• Ability to work independently or in a team environment.

• Excellent oral and written communication skills.

• Strong troubleshooting skills with analytical mindset.

• Knowledge of large project management, database connectivity, basicLAN protocols, and serial communications.

• High level of proficiency in access control, intrusion detection, video management systems and CCTV products and concepts.

• Strong networking, IP configuration, and data communications background.

• Entrepreneurial attitude, leadership ability and ability to be a team player at all levels.

• Ability to set priorities.

• Possess high level of PC literacy.

• Ability to travel.

• Ability to pass Government Agency Background investigations where required.

• US Citizenship.

• Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Preferred:

• Certified System Engineer ICAM PACS (CSEIP).

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.