The primary function of this position is to perform clerical duties and responsibilities in support of the SIU Medicine North Dirksen Express Care in Springfield, IL. This position requires a flexible schedule during weekdays, weekends, and occasional holidays. The incumbent's responsibility is to ensure that quality and efficient patient registration is completed.

Reception
1. Recieve and welcome patients at the front desk.
2. Receive and enter patient demographics into the patient management system.
3. Review and update insurance information in the patient management system.
4. Create initial medical records for new patients in the patient management system.
5. Schedule and check-in walk-in appointments in a single encounter.
6. Educate patients on clinic notices and authorization forms.
7. Receive patient signatures on notices and authorization forms.
8. Coordinate walk-in appointments on daily provider schedules.
9. Scan signed forms and insurance cards into the patient management system.
10. Retrieve medication lists during registration in the electronic health record system.
11. Collect payments/fees for visits and enter into the patient management system.
12. Understand insurance plans that may impact patient visits in the clinic.
13. Maintain transaction receipt register.
14. Understand and guide patients with billing inquiries to patient billing services.
15. Direct patient traffic in the building reception area.
16. Obtain and record updated patient consent for treatment.
17. Obtain and record accurate DCFS consents for treatment, if necessary.
18. Organize medical record documents on-site.
19. Organize office supplies and mail in the office area.
20. Ensure the opening of the reception area follows standard operating procedures.
21. Ensure the closing of the reception area follows standard operating procedures.
22. Ensure your own deposits are balanced at the end of each working shift.
23. Ensure batches are closed and completed each working shift.
24. Ensure own month-end is completed timely each month.

1) High school graduate or equivalent; AND

2) Any one, or any combination, that totals 1 year from the following:

If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at . This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.