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Clerical Support Staff
Decatur, IL
Job Description
These full time positions are available immediately on Heritage's team of dedicated support staff. The fast paced work environment requires flexibility and the ability to be proficient in a wide array of duties. Excellent customer service skills to both internal and external customers are expected. We are looking for proactive, goal oriented candidates who are curious and inquisitive - cannot accept "routine" - able to work independently in a fast paced support services environment - critical thinkers - look past the obvious for unique solutions - will listen actively to all challenges before recommending solutions - minimize barriers when implementing initiatives - and manage work loads within allotted time frames. These positions require creativity, perceptual objectivity, a strong base work ethic, flexibility, a commitment to excellence, unquestionable personal and professional integrity, dependability, and a willingness to continually learn and grow.
Positions are currently available in several different program areas in the organization, including:
- Centralized Support Services (rotating evening/weekend hours are required on this team)
- Crisis Program
- Williams Program
- Admissions Specialist
Education and Experience:
Basic requirements for these positions include a minimum of a High school diploma or equivalent, computer proficiency in Microsoft software (Word, Excel, and Outlook), data entry skills, proven excellence in customer service, good written and verbal communication skills, solid organizational skills and the ability to manage multiple tasks simultaneously. These positions require the ability to relate to a wide variety of customers, many who are experiencing a substance use disorder or mental illness. A valid Illinois Driver's license, reliable means of transportation, and proof of current automobile insurance are required.
Heritage also offers the following with this position:
- In house training and Continuing Education Opportunities
- Tuition Assistance Program
- NEW - Wellness Days - Every other Friday off PAID- 26 days per year
- Generous vacation (5 days), sick (12 days) and personal leave (4 days)
- Paid holidays - 9
- Health Club/Fitness reimbursement
- Employee Assistance Program
- Agency provided life insurance and short-term disability policies
- Retirement plan (403(b))
- Optional insurance benefits, including health, dental, vision and additional life insurance (health insurance benefit includes substantial agency contribution towards the cost)
- Direct deposit of payroll check
EQUAL EMPLOYMENT /AFFIRMATIVE ACTION EMPLOYER
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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