In a timely manner, handles incoming commercial and carrier customer trouble reports. Work trouble reports generated by customer call ins and/or created from alarm notifications. Provide back end support of Service technicians in the field. Escalate issues with vendors, local exchange carriers (LECs) and internal support teams to resolve service interruptions. Notify Netw

Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology Applications Development The following are the duties of this position at the full working level. Performs or assists in performing operational reviews, prepares or assists in preparin

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology Applications Development The following are the duties of this position at the full working level. Performs extensive operational reviews, prepares comprehensive program analyses/evalua

Duties WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Taxpayer Services Customer Assistance, Relationship and Education Correspondence Production Services, Technical Support Section The following are the duties of this position at the full working level. Leading the impl

We are seeking a motivated Graduate Research Assistant (GRA) to join our team for the Fall 2024 semester, with the potential for renewal up to two years based on performance. This position offers a full tuition waiver and a monthly stipend of $1,473. The hired GRA will be responsible for developing AI based applications within a private 5G network setting. The GRA will wo

Duties WHAT IS THE WI WAGE AND INVESTMENT DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas WI CARE Customer Assistance, Relationship and Education, Media & Publications, Planning & Analysis The following are the duties of this position at the full working level. Performs or assists in performing operat

SWFT Technical Support Assistant Student Intern APPLICATIONS ACCEPTED UNTIL POSITION(S) FILLED. The SWFT Technical Support Assistant Intern works in the Technology Client Services Group and provides technical support to employees. SWFT Technical Support Assistant Interns may be asked to assist in providing computer support to areas of the campus including installation and

Researching and identifying significant quantum algorithms that can benefit from the unique capabilities offered by Wolfram Language and the Wolfram Quantum Framework Developing and implementing these quantum algorithms in Wolfram Language, making them accessible and functional for the broader quantum research community Collaborating with academic and industrial partners

The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, inc

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, i

Peoples Gas, a subsidiary of WEC Energy Group, is seeking a Operations Specialist in our Fisher, Illinois location. This is an in office position. Job Summary The Operations Specialist is responsible for performing a variety of tasks including project management and documentation in an office setting. These various tasks could include data entry, system updating, scheduli

s , and goals; examine alternatives and develop conclusions and recommendations NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities. NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, g

Major Duties Classification Non Exempt, Bargaining Monitor network elements, analyze and interpret network data, test and install data circuits, and maintain all switching, PBX and network equipment. Ability to work with a wide spectrum of analog, RF and digital equipment. Have the ability to work with hand tools, and wide variety of cabling (coax, data, fiber optic, and