The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital first customers, encouraging the use and adoption of digital offerings while providing proactive support. Duties & Responsibilities Schedule Monday Friday 9am 6pm CST; possible

Performs registration functions in an effective and efficient manner to enhance coding, billing and case coordination efforts. Makes appropriate independent decisions that require assessment, reasoning and resolution regarding financial requirements to assure appropriate reimbursement for both the patient and the hospital. Performs prior authorizations for patients admiss

Proficient in the role of Customer Service Rep 1. . Handles escalated billing concerns and serves as an expert resource to staff and patients. Provides mentoring, training, and observing staff for quality assurance. Assists with creating training materials and developing operational process flows. Participates in project implementation. Involved in system testing and deve

include, but are not limited to Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewe

Communicating with customers via Phone Email Cases Chat Assisting customers with Basic product installation Product access and activation Phone orders Product and course registration Supporting internal teams by Assisting Sales with customer inquiries Handling calls from Sales related to order placement Processing orders received from customers and Sales within our busine

The Carle Medical Supply (CMS) Patient Healthcare Representative I provides customer service to the patients and referral sources of CMS. Responsible for walk in inquiries, working the EPIC In Basket, taking retail and telephone order requests, gathering billing information, verifying insurance coverage, ordering and receiving product and stocking shelves. Represents CMS

include, but are not limited to Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewe

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

The Patient Service Representative Supervisor coordinates staffing and activities of Patient Service Support staff for CBM, Carle Outpatient MRI and Carle BroMenn Outpatient Center. Qualifications EDUCATIONAL REQUIREMENTS Associate's Degree in Related Field CERTIFICATION & LICENSURE REQUIREMENTS Certified Healthcare Access Associate (CHAA) within 2 years. EXPERIENCE REQUI

Provide a positive impression to patients with regards to the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written reques

Provide a positive impression to patients with regards to the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written reques

Provide a positive impression to patients with regards to the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written reques

Responsible for researching, resolving, documenting, and responding to inquiries related to patient accounts from patients, insurance companies, attorneys, public agencies, internal departments, employers, and third party payers. Responsible for reviewing and calculating pre determinations and charge estimates. Assists patients with setting up payment arrangements. Proces

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni